Frequently Asked Questions

These are some of the most frequently asked questions (FAQ) about Art Delivery Service. If you don’t see your question, please call 505-982-6155 or email us: info@artdeliveryservice.com .

  1. How should I prepare my painting for shipment on the Art Delivery Service truck?
    A. Use either 5 mil plastic sheeting (which you can buy at most hardware stores), or small bubble wrap to wrap your painting. (Or let Art Delivery Service’s expert packers do it for you.)
  2. How should I prepare a 3D object (sculpture, memorabilia) for shipment?
    A. Unlike UPS and FedEx, ADS guarantees objects ride in the position indicated. We prefer that you box small 3D objects.  Larger pieces can be blanket wrapped for easy transport. Again, if you would prefer, ADS can package your 3D object for transport–just let us know ahead of time and we will bring the necessary supplies.
  3. How far in advance should I schedule a pickup or delivery?
    A. As soon as you know! Please schedule with us as early as possible. If the piece is on the larger side or you have a large number of pieces for transport, booking in advance assures that the space on the truck will be available for your piece or pieces to get there when they are needed. If you have questions about availability of our truck please call or email for more information.
  4. How far in advance of your truck schedule should my painting or object be ready?
    A. We prefer to have the works at least 3 to 6 days before our truck is scheduled to leave.
  5. What is your Art Delivery Service truck schedule or timetable?
    A: Review our South West Truck Schedule or East Coast Truck Schedule to see when we will be able to pick up and when we’ll be in your delivery area.